FAQs
Here are the answers to all the frequently asked questions about our products and services
Our prices may vary based on availability and other market factors. We will send you an updated price list once your company contacts us for more information.Our prices may vary based on availability and other market factors. We will send you an updated price list once your company contacts us for more information.
Yes, sample orders are available for quality checks and market testing. But you need to pay for it.
For samples, the delivery time is about 7 days. For series production, the delivery time is 20-30 days after receipt of the deposit. Delivery times are effective when (1) we receive your deposit, and (2) we receive your final approval of the product. If our delivery time does not match your deadline, please discuss your requirements at the time of sale. In all cases, we will do our best to meet your needs. In most cases, we can.
You can pay to our bank account, Western Union or PayPal:
30% deposit in advance and 70% balance with a copy of the bill of lading.
Shipping costs depend on the method you choose to receive your shipment. Express shipping is usually the fastest but also the most expensive way. For large shipments, sea freight is the best solution. We can only give you accurate shipping costs if we know the details of the quantity, weight and shipping method. Please contact us for more information.
Yes, we have a strong development team. The products can be made according to your requirements.
Yes. We provide free samples to potential customers for quality assessment.
We have our own product laboratory and can provide test reports according to various needs of our customers. Examples include salt spray, tensile, compression, service life, heat resistance and aging tests.
For more information on how to become an authorized distributor/retailer, please send an email to johnkr@keronglock.com and our professional global sales team will process your inquiry as soon as possible. If you can attach your company's information to the e-mail, we will greatly speed up our assistance.